We Work
for Your
Best Hearing!

We offer a full range of Audiology Services in Rochester, NY. Our Audiologists work with multiple top brands of hearing instruments and offer hearing aid repair, tinnitus management, mobile appointments, and more!

Our patients love us

Postive Reviews
0 %

on Google

Patients Served
0 K+

in the Rochester Area

Insurance Providers
0 +

accepted at Hearing Aid Works

About Us

Hello, I’m
Dr. Carolynne Pouliot, Au.D.

At Hearing Aid Works Audiology, we know that hearing instrument fittings are more than just a device out of a box. We follow audiology best practices to help you get the most out of your fitting and to meet your hearing goals. We use real-ear measurements and other verification, and the best diagnostic equipment in the industry.

Insurances accepted but not limited to: Aetna, Excellus BCBS, MVP, United Healthcare, Nascentia Health, iCircle, Medicare, Medicaid, Cigna, Empire, Wellcare, Martins Point, Sedgwick, The Hartford, Tricare, Gallagher Bassett, Zurich, Humana

How We Can Help

We Offer a Wide Range
of Audiology Services

We work with all the top Hearing Aid brands, such as Oticon, Phonak, Widex, Starkey, Signia, Resound, and more.

Hearing Evaluations

All of our hearing evaluations are performed by an experienced and licensed specialist. Our high-tech equipment will give you the most precise hearing analysis. Complimentary screenings and consultations are available.

Hearing Instruments

We offer the largest variety of high-end manufacturers in the industry including Oticon, Phonak, Widex, Unitron, Resound, Signia, and Starkey. Ask us about direct Bluetooth connectivity, rechargeable batteries, unbreakable and waterproof hearing aid options. Reconditioned hearing instruments are available.

Equipment Repair & Reprogramming

No matter where you purchased your hearing instruments, we offer same-day, on-site repairs, and we will troubleshoot and repair all defective hearing aids. Come in for a quality repair and unsurpassed service.

Tinnitus Care

We offer the most comprehensive specialty tests including tinnitus evaluation and treatment, real-ear verification, dizziness/vertigo evaluation, newborn, and special population testing. Ask about Lenire, a clinically tested device to help treat Tinnitus.

Earwax Flushing

We use video otoscopy to visualize and remove all obstructions using curette, suction, and flushing. Eardrums will be visualized before testing for the safest procedure and best results.

Vertigo Care

If you are experiencing vertigo, spinning, or dizziness, our audiologists use a variety of specialty tests to evaluate the cause and solutions to your balance problem. Ask about our videonystagmography study!

Hear the Hearing Aid Works Difference!

Postive Reviews
0 %

From Google Reviews. Read our most recent!

google
Brittany was a real pleasure to work with. So easy to talk with and very knowledgable. She made me feel very comfortable. All the staff I interacted with were so friendly and helpful. I would highly recommend Hearing Aid Works for your hearing needs.
google
I have been taking my special needs brother, Mark, to hearing Aid Works in the Rochester New York for several years now and I can't say enough about how kind, compassionate and patient they are working with him. He never has any fear of going there like he has with other doctors appts in the past. Their concern for his comfort and hearing are truly real and they take as much time as needed to make sure that he is always comfortable and hearing to the best of what they can offer before we leave. Thank you SO MUCH for being an absolutely wonderful group of "friends" and for your gentle care with my brother, Mark.
google
I had a wonderful enlightening experience at "Hearing Aid Works". They have a very engaged, professional team that runs like a Swiss watch. Crystal made it easy to schedule a hearing test appointment.

What really drew me to "Hearing Aid Works" was there credentials, reviews and reputation. I did some research before I made an appointment, and nearly everyone Dr. Pouliot treats has given her a 5 Star review. Dr. Pouliot is also an accredited provider of a nationwide group "Hearing-Up" dedicated to following Audiologist "Best Practices" in patient care.

Dr. Pouliot gave me probably the most through, comprehensive hearing examination I've ever had in my life. This included not only an extensive hearing test, but a thorough physical examination of my ears and eardrums as well.

I would highly recommend "Hearing Aid Works" and Dr. Pouliot for any hearing concerns. In fact, after hearing about my experience, my brother is going to schedule an appointment with them.
google
Friendly, knowledgeable, and respectful is the formula for obtaining the best in hearing care. I am so pleased with Dr Pouliot and her staff -- they participate in many insurance plans and offer a wide range of heating aids,. Financing is available should you need it. Happy to recommend Hearing Aid Works without reservation!
google
Great service once again you are the best !
google
Carolynne is the best. she is very attentive, knowledgeable and listens carefully to any problems you may have. I recommend her to anybody that needs hearing help.
google
Brittany was a real pleasure to work with. So easy to talk with and very knowledgable. She made me feel very comfortable. All the staff I interacted with were so friendly and helpful. I would highly recommend Hearing Aid Works for your hearing needs.
google
I have been taking my special needs brother, Mark, to hearing Aid Works in the Rochester New York for several years now and I can't say enough about how kind, compassionate and patient they are working with him. He never has any fear of going there like he has with other doctors appts in the past. Their concern for his comfort and hearing are truly real and they take as much time as needed to make sure that he is always comfortable and hearing to the best of what they can offer before we leave. Thank you SO MUCH for being an absolutely wonderful group of "friends" and for your gentle care with my brother, Mark.
google
I had a wonderful enlightening experience at "Hearing Aid Works". They have a very engaged, professional team that runs like a Swiss watch. Crystal made it easy to schedule a hearing test appointment.

What really drew me to "Hearing Aid Works" was there credentials, reviews and reputation. I did some research before I made an appointment, and nearly everyone Dr. Pouliot treats has given her a 5 Star review. Dr. Pouliot is also an accredited provider of a nationwide group "Hearing-Up" dedicated to following Audiologist "Best Practices" in patient care.

Dr. Pouliot gave me probably the most through, comprehensive hearing examination I've ever had in my life. This included not only an extensive hearing test, but a thorough physical examination of my ears and eardrums as well.

I would highly recommend "Hearing Aid Works" and Dr. Pouliot for any hearing concerns. In fact, after hearing about my experience, my brother is going to schedule an appointment with them.
google
Friendly, knowledgeable, and respectful is the formula for obtaining the best in hearing care. I am so pleased with Dr Pouliot and her staff -- they participate in many insurance plans and offer a wide range of heating aids,. Financing is available should you need it. Happy to recommend Hearing Aid Works without reservation!
google
Great service once again you are the best !
google
Carolynne is the best. she is very attentive, knowledgeable and listens carefully to any problems you may have. I recommend her to anybody that needs hearing help.