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Reviews
What our patients say
Tom D.
16:08 25 Nov 24
Wonderful, friendly and knowledgeable staff. The whole experience was comfortable from beginning to end. The results will be life changing and I couldn't imagine going anywhere else!
Maria A.
16:11 18 Nov 24
Brena Brennan is amazing! I had a great experience! She explained the audiogram in great detail and facilitated the replacement of my hearing aids!
Lisa B.
20:22 15 Nov 24
Hearing Aid Works was a wonderful experience. I was not coming for just a hearing test. It was for auditory processing. It proved that i probably have this disorder and Dr. Pouliot did the appropriate referral and gave me the opportunity to choose hearing aids.
Glenn W.
18:28 13 Nov 24
Carolynne Pouliot and her team is the very best! I am her #1 fan and refer Hearing Aid Works to everyone considering hearing aids
John G.
13:58 12 Nov 24
I would Like to tell you what a wonderful experience I had at Hearing Aid WorksAll the staff were welcoming and extremely helpful. Dr Carolynne Pouliot who administered my hearing test and hearing aid fittings could not have been more patient and knowledgeable she explained everything every step of the way. I would explain her as a bucket full of niceness. I would highly recommend this business to anyone who needs services for their ears.
Henry J.
14:11 29 Oct 24
Everyone was so helpful and friendly. I appreciated the accurate information, desire to please, and the honesty of my interaction. I went there hoping to find out what I needed and all my goals were met. I made a purchase and I am very confident that I will receive all the support that I need to make this a success. I am very happy with my experience
Paul M.
20:44 26 Oct 24
Small, but the entire staff is oustanding, and they are the ONLY best-practices provider in Rochester NY.
Chuck C.
16:12 04 Oct 24
3rd annual appointment. Very satisfied. Dr. B made me feel comfortable and explained everything thoroughly. All the staff was very professional and helpful.
diane B.
18:12 02 Oct 24
Brena took care of my Mom. I was so pleased with the way that she explained everything very clearly. She spoke very clearly so Mom was able to hear and understand. When it was time to discuss new hearing aids, she showed her devices that insurance assisted and explained the difference between the levels that would work best for her. I was so pleased with her that I switched providers and had Brena take care of me also
