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Reviews
What our patients say
Jerome P.
22:28 22 Oct 26
Professional and yet personable care. I am 100% satisfied with the service I was provided. My audiologist was Brena Brennan and I could not be more pleased.
Susan L.
20:32 19 Oct 26
Friendly, knowledgeable, and respectful is the formula for obtaining the best in hearing care. I am so pleased with Dr Pouliot and her staff -- they participate in many insurance plans and offer a wide range of heating aids,. Financing is available should you need it. Happy to recommend Hearing Aid Works without reservation!
Kimberly T.
11:47 17 Oct 26
Dr. Carolynne Pouliot and her team at Hearing Aid Works have changed my life and have given me a better quality of life. Dr. Pouliot is an AMAZING Audiologist. I am truly grateful for her knowledge and expertise and for this wonderful team at Hearing Aid Works!
Jeanette J.
18:21 13 Oct 26
Very pleased with service waiting roomarea very clean and comfortable the staff was very pleasant i would recommend Hearing Aide works without second thoughts
Chuck C.
00:04 13 Oct 26
I use Hearing Aid Works for my annual exam. Very satisfied. Dr. B made me feel comfortable and explained everything thoroughly. All the staff was very professional and helpful.
Aimee R.
20:19 12 Oct 26
Coming here was a breath of fresh air . My mother was treated with dignity and respect . It is very hard to find any provider that puts patients first and Hearing Works did .The entire team worked with us while scrambling for a hearing report from another provider . We were seen and came up with a plan to move forward in the easiest way possible for my mother . The office is calm and quiet and so welcoming . I appreciate the small setting when dealing with people struggling with hearing loss .
Anthony S.
15:41 12 Oct 26
Excellent service! VERY professional ! Highly recommend !
Lisa M.
13:41 01 Oct 26
I always welcome the receptionist, who is also so very kind. It just feels homey (perhaps the location), not to mention free coffee/tea/water is a nice touch too. Only thing is the space is so small for walkers/wheelchairs but this is. my to-go place and only to-go place for hearing aids, as long as they accept my insurance. When you are done, you can grab a piece of pizza too at Cams next door lol (hope to do next tme :P)
Teri T.
00:53 30 Sep 26
I have been taking my special needs brother, Mark, to hearing Aid Works in the Rochester New York for several years now and I can't say enough about how kind, compassionate and patient they are working with him. He never has any fear of going there like he has with other doctors appts in the past. Their concern for his comfort and hearing are truly real and they take as much time as needed to make sure that he is always comfortable and hearing to the best of what they can offer before we leave. Thank you SO MUCH for being an absolutely wonderful group of "friends" and for your gentle care with my brother, Mark.
